The position is responsible for providing level 1 and 2 Desktop supports for the Production Systems Team. The primary responsibility is to troubleshoot and resolve desktop related issues escalated to the Production System and Support Team. This includes the need to maintain, analyze and repair computer systems, software, printers and provide escalated technical support to end users within the corporate and satellite sites.
The position will be based out of the Camden, NJ Catapult Learning Headquarters.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Technical Services Duties
Training, Experience, Knowledge and Competencies
Physical Demands of the Position