Your responsibilities are but not limited to on-boarding, guiding, supporting and motivating program staff. Provide customer services and ensure contract renewal through proper reporting and documentation support. Coordinate the scheduling and delivery of Catapult Professional Development services to educators and parents within a specific assigned geographical or program area. Ensure customer satisfaction through program delivery, problem solving and frequent communication.
A Bachelor’s Degree preferred (Business or Education) and at least five years of administrative experience in education required. Strong organizational customer service and communication skills a must. Must work well under pressure, take initiative, and work independently. Strong writing skills required and attention to details. Must be proficient in Microsoft Office applications, particularly in Excel. Must have desire to work in fast paced environment, be flexible, and meet deadlines.
PHYSICAL ENVIRONMENT/WORKING CONDITIONS: Light lifting, walking, climbing stairs.